Transferring Publishers Between Congregations

When congregations are merged or split, or publishers move, they can be transferred between two congregations which are both using Hourglass.

There are two steps to a transfer. First, the sending congregation creates a new transfer and includes all the publishers moving together. This will generate an 8-digit transfer code, such as AAAA-1111. Next, the sending congregation contacts the receiving congregation and provides them with the transfer code. The receiving congregation enters the code, and can then complete the transfer.

When a transfer is completed, any permissions that the publisher had in the sending congregation are removed. If they require them in the new congregation, an administrator will need to set them. They will also need to be placed into a field service group. If they were a group overseer or servant in their former congregation, all of the publishers in that group will need to be placed into a new one.